General computer or Server systems support: all Apple systems, servers, networks, Firewalls, FTP's, email Servers, Router/Modem, AD, OD, systems troubleshooting and repair. Fully experienced using modern software and techniques to troubleshoot, both systems and hardware related issues. Fully experienced with tools like Disk Warrior, Techtool, Disk Utility, Promises Utility, Data Recovery, Command Line, and VPN etc.
Support in all input and output devices: iPad’s, iPhones, iPod’s, Scanners, Slides, Printers, digital cameras, video cameras, (USB, Thunderbolt, Firewire 400/800).
Support in all storage devices: LTO's, SDLT's, DLT's, AIT's, DAT's, most disk drives; zip drives; jaz drives; CD/DVD/DVDRAM/BD, SyQuest, MO, Raid systems, both internal and external; tape drives Backup Output devices: printers, both black and white and color (thermal, laser, ink jet); Print Servers.
Software support: Adobe Creative suite, Final Cut, Microsoft suite, Azure, Cinema 4D, Pro Tools, Universal Type Server, Filemaker server, Office 365 Suite, AD/OD/VNC/VPN/ARD/MRD/TV/FTP/VLC/ Cpanel, Aspera, Markzware flight check; as well as many other software packages.
Network and Security support: network system installations, we provide full support from concept to completion of network planning, design, implementation and troubleshooting/maintenance. We work with Firewalls, Antivirus, Sophos, EPP, routers, hubs, and switches, Vlan’s, etc., including, 10/100/1000/10000 GB networks.
Server support: whether it's troubleshooting and caring for your current server or designing and building a server from the ground up, we have over 30 years of experience. In heavy-use graphic application environments in building servers that can not only meet high demands at the moment, but also are constructed and designed for future Growth and expansion. Our experiences are with Apple Raid Servers, Pegasus Raids, Isilon, Promise, Sinology Raid and Evo Storages etc.
Options available include high-redundancy, highly reliable Raid systems, tape backup systems including Single drives, autoloaders, Library and the latest format media; LTO, SDLT, DLT, AIT, DAT. We are experienced in designing backup systems, which can provide you with peace of mind that your day-to-day work is backed up, and also provide you with alternatives in case of disaster.
Ergonomics and office support: with over 30 years in the broadcasting design production field. Working with computers, we have gained the experience necessary to support you in your office needs, including the skills to design ergonomically appropriate workstations for your staff that not only provide comfort, but also provide the maximum flexibility and ability to achieve maximum production with the given equipment. We also have experience creating acceptable use policies for the Internet, email, and electronic systems, such as servers. With our experience we will assure smooth business operation as well as recommendations that will make your staff more productive and more profitable.
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